110% Price Match Guarantee

 

Our 110% Price Match Guarantee

If you find advertised a currently available lower price on an identical item, show us the lower price when you buy the item from Crazy Dental and we will match it, plus we will discount it by 10% of the difference (or notify us within 7 days of purchase, in which case you will be credited that amount).

To submit for a price match, fill out this form. You can also notify us by phone at (800) 260-6451 or email us at pricematch@crazydental.com . Please provide your order number, the item number, and the competitor in question. We will only price match items sold by authorized dealers. If you are unsure if the dealer is authorized, ask us!

Also, we do not price match taxes, warranties, typographical errors, merchandise credits, or unadvertised and contracted prices. For full details, speak with one our Dedicated Customer Service Team members or email us at pricematch@crazydental.com.

Q & A

Which competitors will Crazy Dental price match?
Crazy Dental will price match items sold by any retailer who is authorized to sell that product by the item’s manufacturer. Items purchased by unauthorized dealers are ineligible for a price match.
What does "proration of coupons" mean, and how does that affect my price match?
Proration of coupons means that the dollars-off coupons (Crazy Dental coupons, rewards, gift checks) are proportionally deducted from the prices of items in an order. The prorated discount from all coupons redeemed, excluding rewards, will be used when calculating Crazy Dental’ price. The application of coupons can mean a specific purchase won’t qualify for price match. Similarly, a purchase that has a price-match discount may no longer be eligible for a coupon if the adjusted order total no longer meets the coupon’s minimum requirements.
What happens if I buy something and then Crazy Dental discounts it? Can I get a price match for the difference?
Yes, provided it is within 7 days of when the order was placed. We pride ourselves on trying to be the lowest price dealer out there and are constantly lowering our price.
Are quantities limited on price-matched products?
Yes, but that would be a very rare exception. We may limit the quantity we sell of the price-matched item, particularly if the other retailer has set a limit. In addition, we reserve the right to limit quantities of any item sold to a customer.
How do I get a price match?
You can call (800) 260-6451, or email pricematch@crazydental.com which will create a service ticket.
Which items does Crazy Dental price match?
We price match almost everything we sell. The item must be identical, including model number, components and U.S. warranty. The item must be in stock and available for purchase at that price from an authorized U.S. reseller, whose authorization we reserve the right to verify. For House Brand (Generic) products, if the product’s packaging, description and quality renders it identical, we will match the price for you based on the per-unit price.
Are there any items that aren't available for Price Match?
We don't price match items being sold as discontinued, closeout, short dated, opened or in some other way that makes it less than ideal and of the same quality as those we sell. Also, we do not price match private sales or specials, taxes, warranties, typographical errors, merchandise credits or contracted and special market prices.
How do manufacturer free goods and rebates contribute to the Crazy Dental Price Match?
When calculating a price match, we’ll deduct any available Crazy Dental coupons, Crazy Dental rebates and manufacturer rebates from the price to arrive at a net price. For example, if you buy an item from us for $100 and we offer a Buy 3 Get 1 Free, the net price is $75. If another company’s price is $75 or more, we will not match the price. Another example: If you buy an item from us for $159 and you have a $30 coupon, the net price is $129. If another company’s price is $125, your price match would be $4 off our net price of $129. Dollars-off coupons will be proportionally deducted from the prices of items in your order.
Are delivery charges included in the price match?
It depends on whether your Crazy Dental.com order will receive free shipping, and whether the competitor’s order will offer free shipping: If your Crazy Dental.com order will receive free shipping and the competitor’s order will receive free shipping, we will price match the product without considering shipping charges. If your Crazy Dental.com order will receive free shipping and the competitor’s order will not receive free shipping, we will include an appropriate shipping charge in the competitor’s price before calculating the price match. If your Crazy Dental.com order will not receive free shipping, and the competitor's order will receive free shipping, we will deduct the Crazy Dental shipping charge from the competitor's price, so that the Crazy Dental price match item total is the same as the competitor’s price.

 

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